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A ranked list of what to do, and an honest answer on what to leave alone.

AI and data strategy, centre of excellence set-up, and the technology decisions that have no AI in them. Scoped by the people who would deliver the result.

Roadmap extract Illustrative
  1. 01 Document intake automationOperations · payback inside nine months Build
  2. 02 Contract clause reviewLegal · mature tools already exist Buy
  3. 03 Predictive collections modelFinance · data too thin to support it Stop
  4. 04 Branch service assistantCustomer service · needs the intake work first Build

Every item carries a business case, an owner, and a target metric.

In brief

Consulting here ends in a decision you can act on.

EigenSpark consulting is the work of deciding what a company should do about AI and technology before it spends anything building it. We assess the data, the systems, and the teams, then rank the opportunities against the business objectives the company is already measured on. A public sector bank started here and now runs a centre of excellence with 65+ AI use cases live. Another arrived for training and left with an operating model. Some engagements finish with a recommendation to build nothing.

The full scope

We rebuild platforms, integrations and data models too.

Modernise the legacy platform. Fix the integration layer that breaks every quarter. Build the data model that holds.

A steel producer came to us with an operations platform that had aged out. They needed a rebuild, an integration layer and a data model that held under load. We scoped it, engineered it, and it runs their operations today. Where the answer to your question is better engineering, that is the answer you get, and we build it.

See Custom AI & Digital Build →

Why companies call

Nobody arrives asking for a strategy. They arrive with one of these.

Five questions account for most of the consulting work we take on. Each one has a method behind it.

We have budget approved for AI. Where should it go?

We rank every candidate use case against the objectives your board already tracks, and put the weak ones at the bottom in writing.

Our pilot worked, then went nowhere. What happened?

Usually the pilot was never scoped to survive production. We audit what you built, and tell you whether to finish it or stop paying for it.

Should we build this, buy it, or leave it alone?

One of those three, per use case, with the reasoning attached. We have no licence revenue riding on the answer.

Do we need a centre of excellence, or just a team?

A centre of excellence earns its cost above a certain volume of work. Below it, you want two good engineers and a clear owner.

What will this cost to run once it is live?

Inference, infrastructure, retraining, and the people to operate it. We cost the running years as well as the build.

The engagements

Two engagements, and the second usually follows the first.

Both are scoped and priced on their own. Neither requires the other.

AI & Data Strategy

The engagement that decides what is worth doing.

We work through your data estate, your systems, and the way your teams actually operate, then produce a ranked roadmap. Each use case carries a business case, an owner, a target metric, and a build, buy or stop recommendation. You approve the order before anything is designed.

What you get
  • Data and systems readiness assessment
  • Ranked use case roadmap
  • Business case and target metric per use case
  • Build, buy or stop call on each
  • Target architecture and integration map

Delivered across public sector banking

AI Centre of Excellence Set-up

The engagement that makes the first win repeatable.

One working system is a project. A centre of excellence is what turns the next twenty into routine. We design the operating model, the intake and prioritisation process, the governance, and the skills map, then run it alongside your team until your own people are setting the agenda.

What you get
  • Operating model and governance design
  • Use case intake and prioritisation process
  • Role and skills map, with hiring or training plan
  • Responsible AI and data confidentiality policy
  • A reporting line into the business

65+ use cases live at one public sector bank

What you receive

You leave with documents your team can work from.

01

Readiness Assessment

Your data, your systems, and the skills already in the building, read against what the work would need.

02

Ranked Roadmap

Every use case ordered, with the business case, the owner and the target metric written against each one.

03

Build, Buy or Stop Calls

A decision on every use case, and the reasoning behind it, including the ones we tell you to drop.

04

Target Architecture

The architecture and the integration map, drawn against the systems you actually run.

05

Running Cost Model

Cost per use case: infrastructure, inference, retraining, and the people it takes to operate it.

06

Operating Model

How the work gets owned once we leave, and a centre of excellence where the volume justifies one.

Related

Where this work leads next.

FAQs

What companies ask before they commission a strategy.

Do we have to build it with you afterwards?

No. The roadmap belongs to you and it is written so another firm could execute it. Most clients do continue with us, because the people who wrote the recommendation are the people who would deliver it, which removes a re-scoping cycle. Nothing in the engagement requires it.

What if the answer is that we should not do this?

Then that is the recommendation, in writing, with the reasoning. It has happened more than once. A recommendation to stop costs a fraction of a system nobody ends up using.

We already have an AI strategy from another firm. Can you work from it?

Yes. We review what exists, keep the parts that hold up, and tell you which parts do not survive contact with your actual data. You are not paying us to start again for the sake of it.

Who from our side needs to be in the room?

Someone who owns the business objective, someone who knows where the data really lives, and someone who can say yes to spending. Three people, a handful of sessions. We do not run month-long discovery workshops with twenty stakeholders.

Is this only about AI?

No. A good share of the advisory work has no AI in it at all: whether to modernise a legacy platform or replace it, how to structure a data estate, what to do about an integration layer that keeps breaking. We take that work standalone and we bill it as what it is.

Bring us the decision you keep postponing. Leave with it made.

Tell us what you are trying to decide and what is riding on it. We reply within 48 hours.

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